Privacy Policy

1. Introduction (Prastavana)

Swagat hai!  REPAIR24H platform GasketOnline.in par aapki privacy ki dil se respect karte hain. Hamara maqsad sirf aapko sahi fridge gasket deliver karna nahi, balki aapke data jaise mobile number aur email ID ko puri tarah safe rakhna bhi hai. 

Hum apne sabhi Gasket buyers customers ki personal information ko protect karne ke liye puri tarah committed hain. 

2. Information We Collect (Hum kya jankari lete hain)

Order process karne aur sahi fitment check karne ke liye hum aapse niche di gayi jankari mangte hain:

• Naam (Name): Aapki sahi pehchan ke liye.

• Mobile Number: WhatsApp communication aur order updates ke liye.

• Shipping Address: Taki aapka gasket sahi jagah deliver ho sake.

• Email Address: Digital invoice aur notifications ke liye.

• Fridge Details: Refrigerator ka model number ya gasket ki dimensions (size), taki returns ki gunjayish na rahe. 

• 3. How We Use Your Information (Hum aapka data kaise use karte hain)

  Hum aapka data sirf in zaroori kaamo ke liye istemal karte hain:

  • Aapka Order confirm karne aur use Ship karne ke liye.

  • Aapko Delivery status ka update dene ke liye.

  • Agar aapka bataya gaya model hamare stock se match nahi hota, toh clarify karne ke liye aapse contact karne ke liye. 

  • 4. Third-Party Sharing (Data kiske saath share hota hai)

    Hum aapka data kisi bhi anjaan third-party ko nahi dete aur na hi share karte hain.

    • Hum sirf apne Logistics/Courier partners (jaise Delhivery, BlueDart, etc.) ke saath aapka address aur contact number share karte hain taki aapki delivery successfully ho sake. 

    • 5. Payments Security (Payment ki suraksha)

      Aapki payment hamare portal par bilkul safe hai:

      • Hum secure Payment Gateways (Razorpay/Cashfree) ka upyog karte hain.

      • Hum aapke card details, CVV ya bank passwords apne server par save nahi karte. Ye sab encrypted aur secure rehta hai.

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      6. Cookies Policy

      Hum website ki performance ko behtar banane aur aapko ek smooth shopping experience dene ke liye ‘Cookies’ ka istemal karte hain. Isse website ko aapki preferences yaad rakhne mein madad milti hai.

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      7. User Rights (Aapke Adhikar)

      Customer ka apni jankari par pura haq hai. Aap jab chahein apni profile settings mein jaakar apna account edit kar sakte hain ya use delete karne ki request kar sakte hain.

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      8. Contact Information

      Agar aapko apni privacy ya kisi bhi information ke baare mein koi sawal hai, toh humse turant call ya WhatsApp par sampark karein:

      • Email: information.repair24h@gmail.com

      • WhatsApp/Call: +91-9833337777

      • Address: Shop no. 02, Palm Paradise, A UGF, near Manas City, Indira Nagar, Lucknow, Uttar Pradesh 226015